Social Media Management

Social Media Management

Social media is a global phenomenon and when used well is a powerhouse of useful information, providing consumers and brands with data, insight, emerging themes and trends. It is now a natural and integrated part of the working life (B2B) and social communities (B2C) which makes it such an essential part of your business and marketing planning.

With social media management experts in-house, we can define an appropriate integration with your digital marketing strategy for you to expand your online presence and generate quality leads. Whether it’s a three month social media campaign or an ongoing retainer, we can meet all your SMM needs and provide the results to prove it.

Content

Creation and Scheduling
Are your social posts not quite achieving what you expected? We’ll help you find your social voice.

There’s more to content creation than just copywriting. We’ll develop a content schedule based on your brief and brand guidelines as well as finding the tone of voice and developing content ideas that will appeal to your audience and represent your brand the right way.

While we’re at it, we’ll even schedule the content for you with our Digital Ecosystem, allowing us to find the optimised time to reach your audience, track click throughs  to your website and analyse with our reporting tools what appeals most to your audience.

Your Online Community

Community Management
There’s nothing more important than your online community. From engaging with your loyal fans to responding to customer complaints, community management plays a vital role in how your brand or business is perceived online.

With a dedicated team, we’ll manage your online community on an hourly basis. We’ll work with you to engage with those who can’t get enough of your brand, answering queries about your product and resolving any complaints.

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